GoDaddy Poynt Smart Terminal Help

Add or remove POS device users

If you have Owner-level permissions, you can add or remove GoDaddy smart terminal users whenever you need to. There’s no limit to how many device users you can have. Here's how to get it done.


Note: The ability to add users through the web browser is currently limited, and will be expanded soon. If you don't see this option in your dashboard yet, use the smart terminal to make adjustments.

Add a device user

  1. Sign in to the Dashboard where you manage your GoDaddy Payments account (use your GoDaddy username and password).
  2. Select In Person from the left-nav, then select Device Users from the top-nav.
  3. Select Add device user.
  4. Enter the Username, First Name, and Last Name for the new user.
  5. Next to User role, select Employee, Manager, Owner or a custom role that you've created. (Learn more about these roles.)
  6. If you'd like the user to log in to the POS device with just their Passcode, turn on the Passcode Only toggle.
  7. Enter and confirm a six-digit, number-only Passcode for the user to sign on to the device. Avoid choosing a common passcode (for example, 123456).
  8. Select Save.

Remove a device user

  1. Sign in to the Dashboard where you manage your GoDaddy Payments account (use your GoDaddy username and password).
  2. Select In Person from the left-nav, then select Device Users from the top-nav.
  3. Select Delete User next to the person you want to delete. (You need at least one Owner account for this option to appear.)
  4. Select OK to delete the user account.
    Note: Users with Owner permissions cannot be deleted.

Add a device user

  1. Sign in to your smart terminal using an account with Owner permissions.
  2. Tap Settings on the second page of the smart terminal home screen.
  3. Tap Business Settings.
  4. Next to Business Users, tap Add.
  5. Enter the Username, First Name, and Last Name for the new user.
  6. Under User role, select Employee, Manager or Owner. (Learn more about these roles.)
  7. Enter a six-digit, number-only Passcode for the user to sign on to the device. Avoid choosing a common passcode (for example, 123456).
  8. Tap Save.

Remove a device user

  1. Sign in to your smart terminal using an account with Owner permissions.
  2. Tap Settings on the second page of the smart terminal home screen.
  3. Tap Business Settings.
  4. Under Business Users, tap the user you want to delete.
  5. Select Delete this employee. This employee is no longer able to use the smart terminal.
  6. Note: Users with Owner permissions cannot be deleted.

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