Download a gift certificate as the purchaser
When a customer places an order for the gift certificate and the order is complete, the purchaser of the gift certificate will receive the document in their e-mail with the gift certificate PDF attached. The gift certificate will also be available in their My Account area.
- Customer places an order for a gift certificate product.
- Upon successful payment, the gift certificate purchaser will receive the gift certificate PDFs as attachments in the Processing Order and Completed Order emails.
- At this time, the purchaser can also find the gift certificate in their My Account > Gift Certificates area to view and download the gift certificate PDF.
Note: Once a gift certificate has been fully redeemed (i.e. there’s no remaining value), the status will change from “Active” to “Redeemed”.
