GoDaddy Conversations Help

Set up GoDaddy Conversations and connect with customers

Never miss an opportunity to connect with a customer. Use the GoDaddy Conversations unified inbox to manage your emails, plus messages from your web forms, chatbots, Facebook business account and Instagram professional account.

Note:
  • The GoDaddy Conversations mobile app and connecting your social media accounts aren't available with free Conversations plans.
  • For now, GoDaddy Conversations is available in English-language markets.

1: Activate chat

If you have a website, make sure your website's chatbot is enabled.

2 : Connect social media

Connect GoDaddy Conversations to your Facebook business and Instagram professional accounts.

3 : Link your email address

Link your Microsoft 365 email address to Conversations and get your email delivered to your Conversations inbox.

4 : Read and reply to messages

Discover the different ways in which you can read customer messages and respond to them.

5 : What's next?

Help customers find the right products and find out how to manage your messages.

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