Add my Microsoft 365 email to Apple Mail on Mac

Step 3 of the Set up my Microsoft 365 account series.

Note: There's an ongoing issue where Microsoft 365 email accounts are being disconnected from Apple Mail. To resolve this issue, please remove and re-add your email account on Apple Mail. For updates, visit our status page. Thank you for your patience as we work with Microsoft to fix this problem.

Add your Microsoft 365 email to the Apple Mail app. Then you can send and receive business email from your Mac.

This video is part of the How-To series for setting up email.

Open Apple Mail.
If you're a new user, skip to step 3. Otherwise, select Mail, and then Add Account.
Select Exchange, and then Continue.
Enter your name and email address, and select Sign In.
Select Sign In.
Enter your email password, and then select Sign In. You might need to select your account type as Work or School, not Personal, to continue.
If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
You might get a request for permission to access your account, select Accept.
Select Done. You can come back and edit these settings at any point.