Should I use a data or a cellular connection to make and receive calls?
Note: Business numbers are available on GoDaddy Conversations Deluxe and Ultimate plans. If you're on an Essentials plan, you'll need to upgrade to get a business number.
You can choose whether you want to make and receive calls on GoDaddy Conversations through an internet connection (the default when you set up your Business Calling & Texting number) or by connecting your business number to your personal cellular number.
There are advantages to both options, so it’s really a personal decision. Here’s some information to help you decide.
| Wi-Fi/data (VoIP) | Cellular phone connection (PSTN) | |
| Connection type | Internet | Cellular |
| Call quality | Depends on Wi-Fi or mobile data strength | Mirrors cell phone signal |
| Mobile number needed? | No | Yes |
| Call management | Through the GoDaddy Conversations app | Through your mobile phone’s native dialer |
| Distinguish between business vs personal calls? | Yes | Yes |
| Identify caller? | Yes | No |
| Business voicemail available? | Yes | Yes, but if you decline calls they'll redirect to your personal voicemail. To avoid this, let the call ring until it goes through to your business voicemail. |
| Additional costs | Data rates may apply without unlimited data plan | Calling rates may apply without unlimited calling minutes plan |
Related step
- When you’re ready, you can set up Conversations to make and receive calls through a cellular connection.
