Microsoft 365 from GoDaddy Help

A quick start guide to Microsoft 365 from GoDaddy

Welcome to Microsoft 365! You now have professional email using your domain name, plus tools to boost collaboration and productivity. With Microsoft 365, your email and files are connected across your devices, so you'll get more done no matter where your business takes you. Let's get started!

Tour Email & Office

Here are some of the things you can do with Microsoft 365 from GoDaddy.


Give it a go!

Now that you know what you can do in the Email & Office Dashboard, read on for steps to start using your email account.

Sign in to your email

To access Outlook and the other Office apps, sign in to the Office home page.

  1. Go to the Microsoft 365 sign-in page.
    • You can also sign in to your email using your domain name. For example, if your domain is coolexample.com, your email sign-in page would be email.coolexample.com. Customize your branded sign-in page.
    owa sign in page
  2. Enter your Microsoft 365 email address and password. Your GoDaddy username and password won't work here.
  3. Select Sign In. The Office home page will open.
  4. On the leftmost side, select Outlook to go to your email.

Install the Office apps

With Business Professional plans and higher, each user can install the Microsoft Office apps on up to 5 devices.

  1. Sign in to the Email & Office Dashboard.
  2. Select Download Office. The Welcome Guide for Microsoft 365 will open.
  3. Under Install Microsoft 365 apps on your computer and mobile devices, select an option based on whether you want to install the desktop or mobile version of the Office apps.
  4. Follow the onscreen instructions to install the Office apps.

Once you have the Office apps, you can access them on your device.

Set up email on your devices

To set up email on your phone or computer, check out our instructions. We recommend using Outlook.

Note: To move old email to your new account, export your email data from your previous provider, and then import it into Outlook.

Share files and documents

Create and share documents with Office online. With Business Professional plans and greater, you can also create and share files with OneDrive or SharePoint.

  1. Sign in to Microsoft 365 with your email address and password.
  2. Open or create a document.
  3. In the upper-right corner, select Share.
    Share button on Word
  4. Enter a name or email address, and then select Send.

You can also share files from desktop Office apps by going to File, then Share.

Create a new user

As your team grows, you might need to add another new email address.

  1. Sign in to the Email & Office Dashboard.
  2. Select Add user. You might need to select your domain if you have more than one in your account.
  3. On Create new email account, enter the account information.
  4. Select Create.
Note: If you don’t need to set up a new personal mailbox (like for an employee), you can create different types of addresses, like email aliases and distribution groups, instead. They’re associated with your primary email address, and help a smaller business look bigger.

Example: Jane creates the alias contact@ using her primary email account, jane@. When a customer sends an email to contact@, it's automatically delivered to jane@. When Jane responds, the customer sees a message from contact@.

More info