Account Management Help

Request a refund from GoDaddy

We're sorry to hear you're looking for a refund! We want to make sure the process goes as smoothly for you as possible.

Note: If you’ve purchased your product through a mobile app store like the Apple App Store or Google Play, you’ll need to contact that mobile app store to request a refund.

For purchases through GoDaddy, here’s what you’ll need to do:

  1. First, we recommend that you review our refund policy to check your eligibility.
  2. Once you’ve verified your eligibility, you’ll need to delete the product or service or the domain you want refunded.
    • If you've purchased a subscription that includes multiple products, any changes you make are applied to all products in the subscription. Products included in a subscription can't be individually deleted or refunded.
    • If you’re not eligible for a refund, we recommend that you turn off auto-renew for your product instead. You’ll be able to keep using it until the end of your subscription — then we'll delete the product and all its files.
  3. Finally, contact our GoDaddy Guides to request a refund for your eligible, deleted product.

More info