GoDaddy Help

Update my contact info for backordered domains

Note: As of August 8, 2024, backorder credits will no longer be available for purchase. Existing credits can be used until August 8, 2025, after which the credits will be removed from your account.

Make contact updates to any active domain backorder to ensure notifications are properly sent. You'll also be able to view details on a backordered domain on the main page.

  1. Go to your GoDaddy My Products page. You might be prompted to sign in.
  2. Scroll down and select Domain Products and then select Manage next to Domain Backorder.
  3. Check the box next to the domain(s) you'll be editing.
  4. Select Contact above your domain list.
  5. Edit or complete the following:
    • (Optional) Organization: the contact's organization. If organization information is entered, select I certify that the specified organization will be....
    • First name and Last name: the contact's first and last name.
    • Country: the country in which the contact resides.
    • Address 1 and 2, City, State, Zip Code: the contact's street address, city, state and zip code.
    • Phone number: the contact's phone number.
    • (Optional) Fax number: the contact's fax number.
    • Email Address: the contact's email address.
  6. Select OK.
  7. Review the confirmation message, then select OK.

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