Microsoft 365 from GoDaddy

Microsoft 365 from GoDaddy Help

Update my email settings to Exchange in Outlook on Mac

If you migrated a POP or IMAP email account to Microsoft 365, export your previous locally saved data and set up your new account with Exchange settings. Using Exchange ensures your data — including mail, contacts and calendars — stays connected with your email and is recoverable from the server whenever needed.

Required: To use new Outlook for Mac, it must be activated with a Work or school account licensed for Office desktop apps. (For Microsoft 365 from GoDaddy plans, it must be a Business Professional or higher plan. However, the license can be provided by any Work or school account.)

Upon activation, you can add additional email plans, such as Email Essentials, Email Plus, or Online Business Essentials.

Step 1: Export your data

Follow the instructions for Outlook on Mac to export the data from your POP or IMAP account. You'll download a backup of your mail, contacts and calendar. If anything's missing after creating your new Exchange account, we'll import the backup.

Step 2: Add your account as Exchange

Create a new account with Exchange settings.

  1. Open Outlook.
  2. From the menu bar, select Tools, and then Accounts.
    select tools and then select accounts
  3. Select + (plus), then Add an Account.
    select + and then select add an account
  4. Enter your email address, and then select Continue. You might need to choose your account type as Work or school, not Personal, to continue.
  5. Enter your email Password, and then select Sign In.
  6. If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
  7. Choose a profile type, and then select Done. Otherwise, select Skip for now.
    select a profile type and then select done

Step 3: Import your data

Required: Before you continue, compare your POP or IMAP account with your new Exchange account to see if any of your emails, folders, calendars, contacts and other data are missing. If you don’t have data missing, then skip to step 4.

If any of your data's missing in your new Exchange account, follow the instructions for Outlook on Mac to import the data from your POP or IMAP account.

Step 4: Delete your POP or IMAP account

After your account is added as Exchange and no data is missing, delete your POP or IMAP account.

Warning: Please make sure you have all your data in your new Exchange account before deleting your POP or IMAP account. After you delete your account, your data isn't recoverable.
  1. From the menu bar, select Tools, and then Accounts.
    select tools and then select accounts
  2. Select your POP or IMAP account, and then – (minus).
    select the minus sign to remove the email account
  3. Select Sign Out. When you close the account window, you'll only see your Exchange account listed in Outlook.

Congrats! Your account's updated to use Exchange settings in Outlook.

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