SkillsCategory

8 voice conversations to have with ChatGPT-4o for business insights

10 min read
Juliet Dreamhunter

Remember those incredible sci-fi movies where people chatted casually with their AI assistants? Well, the future is finally near!

With the new ChatGPT-4o's real-time voice feature, you can now have actual conversations about your business. Compared to the previous versions, it "thinks" faster and sounds more human, and you can interrupt it naturally with voice instead of tapping the screen every time.

Not every business owner can afford to hire someone for every possible role. In fact, some people prefer working solo or with only a small team.

While this technology will never 100% replace human input, it's the next best thing when you need to bounce ideas off a marketing guru, get instant customer feedback, or strategize with a seasoned expert in a particular field.

In this article, I'll share eight interesting voice conversations you can have with ChatGPT-4o about your business to get helpful insights.

Disclaimer: This content is for demonstration purposes only; it does not represent any affiliation, endorsement, or sponsorship with ChatGPT or OpenAI.

Why talk to AI about your business? It's not as crazy as it sounds

You might be thinking, "Talking to AI about my business? Isn't that a little… weird?" But hear me out. This isn't about replacing human connection – it's about adding a powerful tool to your arsenal. 

As a small business owner, you can think of ChatGPT-4o as your on-demand brainstorming buddy, sounding board, or even a devil's advocate when you need one.

Here are some benefits of AI-powered business conversations:

  • Instant access to expertise: Need a marketing whiz's take on your new campaign? Or maybe a finance-savvy opinion on your budget? Due to its comprehensive training, ChatGPT-4o can tap into vast knowledge bases to provide insights on demand.
  • Objective feedback: Sometimes, we're too close to our own ideas to see their flaws. And your colleagues and customers might be too polite to give a fully honest opinion to your face. AI doesn't care about hurting your feelings. It can offer unbiased feedback, helping you identify potential pitfalls and refine your business strategies.
  • 24/7 availability: Got a brilliant idea at 3 AM, and no one around to talk about it? (I feel you.) No need to wait for the morning meeting. ChatGPT-4o is always ready to chat whenever inspiration strikes. It will not let your potentially lucrative idea go to waste.
  • Role-playing and simulations: Want to practice your pitch to investors? Or maybe test out different customer service scenarios? AI can step into various roles, helping you prepare for real-world interactions.
  • Cost-effective solution: Hiring consultants or focus groups might work for bigger corporations but often prove to be too expensive to be worth it for SMB owners. AI offers a more budget-friendly way to access valuable insights and expertise.

How to start a voice conversation with ChatGPT

Okay, now that you're intrigued, let's get down to the nitty-gritty. How do you actually start a voice conversation with ChatGPT-4o?

First things first, you'll need access to ChatGPT-4o with the voice feature enabled. As I'm writing this, the GPT-4o features are slowly rolling out, but voice chats should already be available to anyone, even with a free account.

If you don't have a ChatGPT app on your phone, you'll have to install it first from Google Play or App Store.

Once you're in, start a new chat and look for the headphones icon in the bottom right corner. That's how you start a voice conversation.

Note: Your device might ask for permission to access your microphone. Grant this access to enable voice chat.

That's it! Now you can simply start talking to ChatGPT-4o.

Here's how the cycle looks during your conversation:

The thinking phase may be longer or virtually nonexistent depending on the difficulty of your questions, whether it needs to process any data, etc

8 voice conversations to have with ChatGPT-4o

Now that you know the ropes, let's explore those eight helpful conversations you can have with ChatGPT-4o. The possibilities are endless here, so feel free to get creative and experiment!

1. Business roadmap meeting

Tell ChatGPT-4o to step into the role of a seasoned business strategist or a creative product owner. Share your current business vision, goals, and challenges. Then, ask for their perspective on potential growth directions.

This conversation can help you uncover new market opportunities, identify areas for product or service expansion, and brainstorm innovative strategies to achieve your long-term objectives.

Don't hesitate to ask follow-up questions or challenge their suggestions to gain deeper insights and refine your roadmap.

2. Customer persona deep dive

Ask ChatGPT-4o to embody one of your ideal customers.

Provide some basic demographic information and then guide the conversation to uncover their pain points, motivations, and desires related to your industry or product category. Encourage ChatGPT-4o to elaborate on their challenges, frustrations, and aspirations.

This exercise will help you develop a more nuanced understanding of your target audience, identify their unmet needs, and brainstorm new features or services that would address those needs and provide real value.

3. Investor pitch practice

Tell ChatGPT to act as a seasoned investor or venture capitalist. Prepare your elevator pitch and deliver it with confidence.

Pay close attention to their questions, challenges, and feedback. This mock pitch session can help you refine your messaging, identify potential weaknesses in your business plan or financial projections, and gain the confidence and clarity needed to impress real-world investors.

Make sure to ask for tips for improvement at the end. Apply whatever makes sense and repeat the process until you perfect your pitch.

4. Product naming brainstorming

Lately I tend to turn to AI every time I need a name for a new project. And it never fails to help me! Sometimes it takes a bit of back and forth until it grasps exactly what I need from the name, but in the process I get so many cool ideas I would never think of if it was just me!

Whenever you find yourself struggling to come up with a catchy and memorable name for your new product, service, or feature, why not make ChatGPT-4o your brainstorming partner?

Share with AI your ideas, target audience, and key brand attributes. Tell it what you want the brand name to feel like in terms of mood and emotions. Ask for suggestions, synonyms, wordplay, or even explore different naming conventions.

Two heads are always better than one (even if the second head is not technically a head). This collaborative brainstorming session will likely result in finding a name that captures the essence of your offering and resonates with your customers.

5. Marketing ideation session

Most creative people I know really enjoy creating but are not very good at marketing themselves. Especially if you are a solopreneur, talking to AI about different ways to market your products can be an invaluable source of ideas.

ChatGPT-4o can act as your virtual marketing strategist. You can discuss your target audience, unique selling propositions, and marketing budget. It can help you brainstorm different campaign ideas, content strategies, social media tactics, and promotional offers to reach and engage your customers.

Don't be afraid to think outside the box and explore unconventional marketing approaches.

6. Landing page feedback

Share a link to your landing page and ask ChatGPT-4o to review it from the perspective of a potential customer.

Encourage them to share their first impressions, any points of confusion or hesitation, and suggestions for improvement. Ask specific questions about the clarity of your messaging, the effectiveness of your call-to-action, and the overall user experience.

Since you aren't talking to a real person, you can ask direct questions you wouldn't necessarily ask a potential customer, such as "Does any part of this sound sketchy?" or "Is there any messaging that feels too pushy and turns you off?"

This virtual feedback session can provide valuable insights to optimize your landing page, increase conversions, and drive more sales.

7. Customer journey mapping

If you don't have specific experienced people for this task, you can collaborate with ChatGPT-4o to map out your customer's journey, from the initial point of contact to post-purchase engagement.

Identify key touchpoints, channels, and interactions along the way. Discuss potential pain points, opportunities for positive, memorable moments, and strategies to enhance the overall customer experience.

Depending on your business model, this can include talking about funnels, email marketing, or retail customer experience.

Stepping into your customer's shoes at every stage, this exercise helps you craft an experience that's smooth, tailored, and delightful – the kind that turns customers into raving fans.

8. Motivation meeting

This is one of my favorite use cases as a solopreneur! (I even created a custom pep talk GPT – feel free to give it a try.)

Being a business owner is not all sunshine and rainbows. ChatGPT-4o can offer a virtual pep talk or a dose of inspiration when you're feeling overwhelmed or stuck.

Thanks to the new memory feature, it now "knows" things about you from the previous conversations. So if you ever lose sight of the bigger picture, it will remind you of your company's mission and get you excited again about the impact you want to make in the world.

Ask for words of encouragement, motivational quotes, or even a reminder of your past successes. This conversation can help you reconnect with your purpose, reignite your passion, and find the motivation to keep pushing forward.

A few things to keep in mind

Before you dive headfirst into deep conversations with your new AI buddy, let's set some realistic expectations. After all, ChatGPT-4o is a powerful tool, but it's not a magic bullet.

  • AI is smart, but not that smart: While ChatGPT-4o has access to a vast amount of information, it doesn't have real-world experience or human-level critical thinking skills. Take everything it says with a grain of salt and use your own judgment.
  • Ideas, not decisions: AI is great for brainstorming and sparking new ideas, but don't rely on it to make major business decisions for you. That's still your job!
  • Fact-check everything: If you're getting into sensitive topics like finances or legal matters, double-check any information ChatGPT-4o provides. It can give you a general idea, but it's not a substitute for professional advice.
  • Don't be afraid to be bossy: You're in charge here! If ChatGPT-4o goes off on a tangent or gives you irrelevant information, feel free to interrupt, correct it, or even start a new conversation. Tell it directly if it's doing something wrong. No need to be overly polite or treat it as you would a real person.

Wrapping up

These eight conversation starters are just the tip of the iceberg when it comes to harnessing ChatGPT-4o's potential for your business. I hope they gave you an idea of what's possible and brought some other use cases to your mind that are specific to your daily grind.

If you've ever found yourself wishing for a quick chat with an expert on something but couldn't justify the expense, ChatGPT-4o is your chance to access valuable insights and expertise on demand.

So go ahead, give it a try, and see what unique insights and ideas emerge from your conversations!