FOSMO-94702_Conversations New Tier Launch

Conversations

Manage all your business communications on one device.

Get a business phone line managed from your smartphone and a unified inbox to simplify communication with customers.

  • Give customers confidence in your business.

    Give customers confidence in your business.

    Look professional with a local or toll‒free business phone number managed with your existing smartphone — no extra equipment needed. Telephony available in Deluxe and Ultimate tiers.

  • Streamline communications across channels.

    Streamline communications across channels.

    Stay on top of messages in one unified inbox. With all paid plans, connect with popular platforms like Facebook and Instagram, and sync up your email inboxes. No more checking multiple apps.

  • AI-suggested content boosts consistency.

    AI-suggested content boosts consistency.

    With the magic of AI, your customers get clear, polished responses quickly that are on brand.

  • Respond faster to customers with chat widgets.

    Respond faster to customers with chat widgets.

    Embed chat widgets into your website for clear communication with customers, regardless of whether or not you built your site with GoDaddy or another platform.

Credit card required. Subscription will auto-renew.

4.6 out of 5 stars based on 110,831 reviews

Essentials

Basic messaging

Get a streamlined unified inbox for your business so you can manage messages across platforms.

$4.99

/mo

30-day free trial ^

  • Unified inbox for all your messages
  • Connect and manage up to 3 email accounts
  • Connect and manage up to 2 social media accounts
  • Generative AI tools for efficient customer communication
  • Website chat widgets to engage with customers in real time

Recommended

Deluxe

Enhanced messaging

Get a local phone number with SMS capabilities, plus a unified inbox and AI chat tools.

$12.99

/mo

7-day free trial ^

  • Everything in Essentials plus:
  • Local phone number builds trust in your area
  • Make and receive calls, plus receive texts. $19 one-time business registration fee required to send text messages
  • Manage your business phone line directly from your existing smartphone
  • Connect 2 additional email accounts (5 total)
  • Connect 3 additional social accounts (5 total)
  • Launch and manage social ads

Ultimate

Advanced messaging

Get a toll-free number, like 800 or 888, with voice and SMS capabilities, plus advanced ecommerce bots.

$16.99

/mo

7-day free trial ^

  • Everything in Deluxe plus:
  • Connect 3 additional email accounts (8 total)
  • Connect 3 additional social accounts (8 total)
  • Toll-free number to boost your brand by looking more established
  • Free business registration required to send text messages

Plus

All paid plans include:

Account management

Get one user account to get started.

iOS and Android capability

Easily use Conversations on the go.

Reporting tools

Monitor important metrics like volume and response times.

The magic of AI

Generative AI helps you respond faster.

24/7 support

GoDaddy Guides are always here to help.

Unified Inbox

Streamline communications and save time.

  • Easily view, organize, and reply quickly to messages and voicemails from multiple communication channels in one place
  • Manage messages across key social platforms like Facebook and Instagram without signing into multiple apps
  • Connect your email to Conversations to stay on top of your emails, along with all your other messages
FOSMO-94702_Conversations New Tier Launch

Business Phone Number

Enjoy all the features of a business phone system.

  • Make and receive business calls and texts*
  • Quickly know when a call is for business
  • Set business hours for when your phone rings
  • Choose a new local or toll-free number
  • Display your business number while calling a client
  • Customize voicemail for your business number
FOSMO-94702_Conversations New Tier Launch

Conversations is the right call.

With a unified inbox and optional business phone number, GoDaddy Conversations helps you grow.

Get a free trial ^, then as low as $4.99 / mo

Olivia F.
GoDaddy Guide
gd-guides-logo

We love to help. Seriously.

Still not sure what you need? Give us a call. We’re happy to help, even if you’re not a customer. Call us at 1-480-366-3546 and we'll chat — or get back to you as soon as we can.

Frequently asked questions

What is GoDaddy Smartline? Did Conversations replace Smartline?

GoDaddy SmartLine is a mobile app that provides entrepreneurs with a second phone number for business use on their personal smartphone.  GoDaddy Conversations is a unified inbox that helps entrepreneurs manage all of their communication channels, including calls, text messages, GoDaddy Microsoft 365 email and social media – Facebook and Instagram. Conversations includes a channel called Business Call & Text that essentially replicates the functionality of SmartLine. Essentially, with Conversations you get all the second phone line functionality of SmartLine, along with a bonus of a unified inbox.

What is Unified Messaging?

Unified Messaging enables one platform to integrate communications from various channels into one user interface where they can be viewed, responded to and accessed without the user having to switch between multiple applications. Conversations offers a unified inbox to access all messages across key platforms like voice, text, GoDaddy Microsoft 365 email and social media like Facebook and Instagram.

Can I use the app with either an iOS or Android phone?

 Yes. Conversations is available on both iOS and Android apps.

Can I send text messages from my Conversations second number?

You can receive texts, and pictures from the app, so you don’t have to disclose your personal number to customers. You can send texts once you’re on a paid plan and your business has been verified. Local number registration requires a $19 one-time fee while toll-free number registration is free. More information can be found here.

How many calls and texts do I get with my subscription?

The amount included with your plan is generous, and most users don’t go above the maximum thresholds. Learn more about our fair use policy in our Conversations terms and conditions.

Can I make and receive calls from outside the U.S.?

You can receive calls from any phone number, including phone numbers outside the U.S. At this time, you can make calls to U.S. phone numbers only.

Can my second phone number be toll-free?

Yes. Toll-free numbers are available by selecting our toll-free plan. Customers can choose the type of number that works best for their business.

Can I get a “true” 1-800 number?

Yes, we offer (800) prefix toll-free numbers as well as all other toll-free prefixes – 833, 844, 855, 866, 877, and 888.

Can I use my current number with the Conversations app?

Yes. You can port or transfer your existing number over to Conversations from your current carrier. After you purchase Conversations, you will need to contact a GoDaddy Guide at (480) 463-8835 to begin the number transfer process. More details on how the process works can be found here.

Can I get a second phone number for personal use?

Of course! Conversations Business Call & Text is designed for business, but it can be used for non-business purposes. A second phone number is great for little league coaches, listing items for sale online, and more.

Does Conversations use my phone plan’s minutes?

No. Conversations uses an internet connection to transmit calls and texts and therefore only uses your wifi or cellular data connection.

Is VoIP (Voice Over Internet Protocol) phone service available?

Yes. Conversations enables VoIP service through your phone. If your phone is connected to wifi, Conversations will use your wifi connection. If your phone is not connected to wifi, Conversations will use your cellular data connection. If you have neither a cellular nor wifi data connection, you will not be able to use Conversations.