Set up GoDaddy Conversations and connect with customers
Never miss an opportunity to connect with a customer. Use the GoDaddy Conversations unified inbox to manage your phone calls and emails, plus messages from your web forms, chatbots, Facebook business account and Instagram professional account.
- While Websites + Marketing plans include GoDaddy Conversations at no extra cost, you'll need a standalone Conversations subscription to get a business phone number.
- The GoDaddy Conversations mobile app and connecting your social media accounts aren't available with free Conversations plans.
- For now, GoDaddy Conversations is available in English-language markets.
Watch the video below to see what GoDaddy Conversations is all about. Then, when you’re ready to get started, follow the steps further down.
1: Activate chat
If you have a website, make sure your website's chatbot is enabled.
2: Get a business number
If you have a GoDaddy Conversations standalone subscription, claim your Business Calling & Texting number.
3 : Connect social media
Connect GoDaddy Conversations to your Facebook business and Instagram professional accounts.
4 : Link your email address
Link your Microsoft 365 email address to Conversations and get your email delivered to your Conversations inbox.
5 : Read and reply to messages
Discover the different ways in which you can read customer messages and respond to them.
6 : What's next?
Help customers find the right products and find out how to manage your messages.
